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Our Commitment
NorthStrike Casino takes responsible gambling seriously. As a licensed iGaming operator registered with AGLC, we are obligated — and proud — to implement robust safeguards that protect our players and promote healthy gambling habits.
Gambling is entertainment. It should never be a way to make money, solve financial problems, or escape personal difficulties. We encourage all players to gamble within their means and for fun.
Player Protection Tools
You can access all of these tools at any time from your Account Settings:
Self-Exclusion
If you feel you need a more significant break from gambling, you can self-exclude from NorthStrike Casino for a minimum of 6 months up to permanently. You can also register with SelfExclusion.ca to exclude from all licensed iGaming platforms in Canada simultaneously.
To request self-exclusion, contact our support team at [email protected] or call 1-888-2583-542. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.
Signs of Problem Gambling
Ask yourself these questions:
- Do you gamble with money you can't afford to lose?
- Do you find yourself gambling for longer than you planned?
- Do you think about gambling when you're not playing?
- Do you return to gambling to try to win back losses?
- Do you hide your gambling from family or friends?
- Has gambling caused financial, relationship, or work problems?
- Do you feel anxious, irritable, or depressed when you can't gamble?
If you answered yes to two or more of these questions, please seek help. Call the AHS Addiction Helpline at 1-866-332-2322 (Free · 24/7).
Protecting Minors
NorthStrike Casino operates a strict 19+ policy. We use age verification technology at registration and during gameplay. We recommend that parents and guardians use parental control software to prevent minors from accessing gambling websites:
AML & Fraud Prevention
NorthStrike maintains comprehensive Anti-Money Laundering (AML) and Know Your Customer (KYC) policies in accordance with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. Suspicious activity is reported to FINTRAC as required by law.
Contact Our Responsible Gambling Team
Our dedicated responsible gambling team is available 24/7:
Email:
[email protected]
Phone: 1-888-2583-542
Live Chat: Available in your account dashboard